Tag Archives: healthcare

Do’s and Do Not’s When Calling the Doctor’s Office

For those of you who do not know, I am employed at a medical call center.  My days consist of answering telephone calls for 6 family practices.  I basically function as a front desk receptionist in that I schedule/reschedule appointments, … Continue reading

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Why You Should Have a Doctor (Even if you don’t need one)

This past August I began a new career venture into the medical field.  I was already familiar with a call center environment given my nearly 3 years spent working in one for Bank of America.  I was not, however, prepared … Continue reading

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